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LEVEL SYSTEM

Every Service Provider at Salon Jean and Day Spa works on a Level System. The level system accomplishes two main goals. The first is to provide a career path of growth and achievement for our team. The second is to provide several options for your various service needs.

Guests may choose the level that best fits their needs and their budget. The training our team receives is aggressive, consistent, innovative, and in-depth. It starts from the moment they are hired and continues through their entire career with us.

At Salon Jean, our service providers achieve level promotions based on the demand for their time and maintaining guest service excellence.

REDOS

Any redo services must be done within 7 days of the original service date for no charge. After 7 days, the redo service is subject to full price.

LATE & NO-SHOWS

Clients who arrive more than 15 minutes late to their scheduled appointment may be asked to wait or see another technician

CARD ON FILE

To better serve our clients, all massage and facial appointments are required to have a credit card placed on file to reserve the time. Clients who are a no-show or cancel their appointment same day will be charged 50% of the services.

PRODUCTS WE USE

Oribe, Shu Uemura, and Kerastase.